Server 2019, New Profile takes 5mins to display first app.

AStaUK 21 Reputation points
2023-05-10T11:23:54.7633333+00:00

Following an issue with updated the Office 365 applications I have reloaded two RD servers with fresh installs of Server 2019 and the latest FSLogix, 2.9.8440.42104. Settings are applied by GPO, RoamRecycleBin is disabled.

Since the reloading the servers if I sign in with a user that doesn't have a profile it takes 5mins 30secs before the applications loads. If I log the user off and back on it loads the profile straight away, so only happens when the profile is being created.

There's no apparent issues with the server setup, everything else works fine. It doesn't appear to be a resource issue I can try logging in late in the evening when no one else is on the system and it will still take the same length time so appears to be something waiting to time out?

Any help would be appreciated.

Windows Server 2019
Windows Server 2019
A Microsoft server operating system that supports enterprise-level management updated to data storage.
3,744 questions
Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
4,551 questions
FSLogix
FSLogix
A set of solutions that enhance, enable, and simplify non-persistent Windows computing environments and may also be used to create more portable computing sessions when using physical devices.
493 questions
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  1. Limitless Technology 44,326 Reputation points
    2023-05-18T13:06:11.8866667+00:00

    Hello there,

    Do you have any complex GPO in your domain?

    Does all apps loads slowly or only specific apps?

    Log on to each affected computer by using an account that has administrative credentials, and then delete the following hidden file and folder if they exist:

    File: C:\Users\Default\AppData\Local\Microsoft\Windows\WebCacheLock.dat

    Folder: C:\Users\Default\AppData\Local\Microsoft\Windows\WebCache

    Hope this resolves your Query !!

    --If the reply is helpful, please Upvote and Accept it as an answer--

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