Service down in my country, how report this to Microsoft?

thehunter 21 Reputation points
2023-05-10T15:02:57.98+00:00

Hi!

Right now in Brazil, azure CDN is down, but in Azure status page everything its ok. In my services Health page, its ok too.

How to report this to Azure?

Thanks!

Azure Content Delivery Network
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Accepted answer
  1. ChaitanyaNaykodi-MSFT 24,231 Reputation points Microsoft Employee
    2023-05-10T21:01:21.8+00:00

    @thehunter

    Thank you for letting us know the issue was resolved.

    How to report this to Azure?

    For community purpose, just sharing the next steps to take in such cases where if there is an issue with an Azure service and it is not reported in Azure Status page and also not reported in Service health. Then the recommended action in this case is to create a create a support request with us.

    This is documented in the FAQ section here.

    User's image

    If you do not have a support plan, you can reach out to us on this forum, and we will help in reporting this issue and creating a one-time free support request for you in such cases.

    Hope this helps! Please let us know if you have any questions.


    ​​Please "Accept the answer" if the information helped you. This will help us and others in the community as well.

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