Unable to open OneNote (Only in the Teams app and browser)

Kari 10 Reputation points
2023-05-17T05:42:25.9566667+00:00

I have recently been unable to open notes in OneNote in the Teams app and in the web browser.
Some sections and pages can be opened, not all. Also I can open them fine in the Windows app(Ver.2208 Build 16.0.15601.20526). The error occurs only in the Teams app and in the web browser.

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TeamsOneNoteApp

■The book where the error occurs is stored
sharepoint & OneDrive

■The error occurs on some pages of the application
Onenote on Teams
Onenote on Browser

■The following that I've tried to resolve
Reboot the PC
Start Onenote on a different PC and open the page in which the error occurs
Sign out of Teams -> Sign in
In the Onenote App, click Synchronize for the book in which the error occurs
Click Synchronize for the book in error in the Onenote app

If anyone has a solution, please let me know. Thank you.

OneNote
OneNote
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
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  1. Emi Zhang-MSFT 23,811 Reputation points Microsoft Vendor
    2023-05-17T10:00:00.03+00:00

    Hi,

    Did the notebooks sync successfully?

    Did you install any updates recently?

    Did you check if the accounts are correct for OneNote app and Teams/browser?

    I suggest you go to File- Info- please check the Sync status for notebooks.

    You can try to sync manually from OneNote app.

    Just checking in to see if the information was helpful. Please let us know if you would like further assistance.

    If the response is helpful, please click "Accept Answer" and upvote it.

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  2. Kari 10 Reputation points
    2023-05-18T00:46:39.69+00:00

    Hi, @Emi Zhang-MSFT
    Thank you so much for your reply.

    All notebooks have been successfully synchronized and are up-to-date. I have manually synced and reopened OneNote and the error is still there. And the accounts are correct for OneNote app and Teams/browser.

    There is no new installation, but I just exported to OneNote following the deprecation of the wiki.
    I think the notebooks that ran this are showing an error.