win 32 app installation status is not applicable

Rishbha Parakh 0 Reputation points
2023-05-23T11:20:05.8366667+00:00

Getting "not applicable" status of symantec endpoint protection app while deploying it via intune.

the setup file is already converted into. intunewin file.

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4 answers

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  1. Pavel yannara Mirochnitchenko 12,391 Reputation points MVP
    2023-05-23T12:00:36.03+00:00

    You then have some filters, aad group limitations or app requirements that do not match devices you are applying it to.

    1 person found this answer helpful.
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  2. Simon Ren-MSFT 31,756 Reputation points Microsoft Vendor
    2023-05-24T08:34:51.1+00:00

    Hi,

    Thank you for posting in Microsoft Q&A forum.

    1,Please help check the IME log in C:\programdata\microsoft\intunemanagementextension\logs\IntuneManagementextension.log to see if there is any error. Refer to:

    Win32 App installation IME process

    2,Also make sure the client app workload is set to Pilot or Intune if your device is Co-Managed with SCCM.

    Intune Win32 App Deployment Failed. Not Applicable

    Note: This is non-Microsoft link, just for your reference.

    Thanks for your time. Have a nice day!

    Best regards,

    Simon


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  3. Limitless Technology 44,081 Reputation points
    2023-05-24T11:00:00.66+00:00

    Hello

    Thank you for your question and reaching out.

    Look it up in the event viewer. logs for applications and services -> Microsoft -> Windows -> devicemanagement-enterprise-diagnostics-provider. You'll learn why that can occasionally be useful.

    The majority of my problems are either licensing-related (the setting needs Windows Enterprise) or legacy-related (the setting can't be changed at all). For the setting you specified, neither of them appear to be the case, so I'm interesting to see what the log says.

    --If the reply is helpful, please Upvote and Accept as answer--

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  4. Simon Ren-MSFT 31,756 Reputation points Microsoft Vendor
    2023-05-31T09:12:59.5866667+00:00

    Hi,

    Hope everything goes well. Do you need any further assistance about this issue? If yes, please feel free to let us know, we will do our best to help you.

    If the response is helpful, it's appreciated that you could click "Accept Answer" and upvote it, this will help other users to search for useful information more quickly.

    Thanks for your time.

    Best regards,

    Simon

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