MacOS FileVault

Celeste 90 Reputation points
2023-06-01T12:38:49.5133333+00:00

Hi all,

I'm testing FileVault for MacOS and encountered several error codes from different policies (on different devices and tenants). This one says -2016341107 and error code 0x87d1138d. My other friends reported their policy shows -2016341107 with error code 0x87d1138e.

I can't find anything online that can help me with the troubleshooting. Do you have any other suggestions? Maybe there are some prerequisites that I've missed?

Thank you.

Microsoft Intune Configuration
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Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Configuration: The process of arranging or setting up computer systems, hardware, or software.
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Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
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  1. Crystal-MSFT 45,486 Reputation points Microsoft Vendor
    2023-06-02T02:19:49.97+00:00

    @Celeste, Thanks for posting in Q&A. Before we deploy policy to the MacOS devices, please ensure FileVault is not turned on the device. If it is not on, then I suggest to open case to check in the logs in the background to see if we can get more finding.

    https://video2.skills-academy.com/en-us/mem/get-support

    Thanks for your understanding.

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