How to update screenshots in Store Listings

Kazunori Sumikama (Creativebank) 1 Microsoft Vendor

I want to update screenshots in Store listings with new package submitting for updating my store app but importing new store listing is failed in order to upload new screenshots for "Desktopscreenshot1" and "Desktopscreenshot2" fields. These fields already have uploaded screenshot images previously.
Please let me know how to replace the previous screenshots in the fields with new screenshots.
Should I need to delete the previous screenshots by editing directly in Partner Center before import listing?

1 answer

Roy Li - MSFT 32,731 Reputation points Microsoft Vendor

2020-10-19T07:33:46.413+00:00

Hello,

Welcome to Microsoft Q&A!

Generally, if you want to change the screenshots, you just need to change the URI for the Item you want to change. A possible reason is that the URL is incorrect. You could double-check it.

Should I need to delete the previous screenshots by editing directly in Partner Center before import listing?

This should work.

Another way is that you could delete these two fields when you are importing the store listing, then these two items will not change. After that you could change the screenshots in the Partner Center manually.

Thank you.

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Kazunori Sumikama (Creativebank) 1 Reputation point Microsoft Vendor

2020-10-19T08:29:31.913+00:00

Thank you, Roy

I have more question

Generally, if you want to change the screenshots, you just need to change the URI for the Item you want to change. A possible reason is that the URL is incorrect. You could double-check it.

Please let me know how to set URL correctly in the fields.
For example, If I place the uploading new 2 screenshots and importing listings.csv file under the same folder (e.g. C:\temp).
Should each value of desktopscreenshots1 & 2 field in the csv be set with the absolute path (C:\temp\image1.png & C:\temp\image2.png)?

Roy Li - MSFT 32,731 Reputation points Microsoft Vendor

2020-10-19T09:00:07.757+00:00

Please check this document: Update listing info. This document describes how to complete all the items in the store listing.

Kazunori Sumikama (Creativebank) 1 Reputation point Microsoft Vendor

2020-10-19T09:29:51.397+00:00

I have posted this question because I can't understand what is "your root folder" in the document following below.
What does "your root folder" means?

" For example, if your root folder is named my_folder, and you want to use an image called screenshot1.png for DesktopScreenshot1, you could add screenshot1.png to the root of that folder, then enter my_folder/screenshot1.png in the DesktopScreenshot1 field. If you created an images folder within your root folder and then placed screenshot1.jpg there, you would enter my_folder/images/screenshot1.png. Note that after you import your listings using a folder, paths to your images will be converted to URLs to the files in Partner Center the next time you export your listings. You can copy and paste these URLs to use them again (for example, to use the same assets in several listing languages)."

Kazunori Sumikama (Creativebank) 1 Reputation point Microsoft Vendor

2020-10-20T01:57:30.93+00:00

Hi Roy,

I found my easy mistake of the desktopscreenshot fields in the csv file finally.
I have used "backslash" as a separator of the relative path.
I should write the relative path to the screenshot image with "slash" as a separator if the image files are placed in local machine.

Thank you for your help.

Roy Li - MSFT 32,731 Reputation points Microsoft Vendor

2020-10-20T04:51:24.327+00:00

Glad to hear that you solved it. The root folder is the folder that contains the store listing file.

Having a nice day!
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How to update screenshots in Store Listings

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