This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 11%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGR%3C/text%3E%3C/svg%3E)
I can not access my admin account on developer 365, i don't have access to my Microsoft authenticator any more ( I Changed my number and cell phone ) When I go to login in my account I need a "code" but i can not access my account in authenticator. I really need help to resolve this... Thank you.
You can reach out to the account admin for assistance or if that's you then you can reach out to the 365 Data Protection team to restore access. 866-807-5850
--please don't forget to upvote and Accept as answer if the reply is helpful--
Okay, thanky you very much!
You're welcome.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 63%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
I have tried reaching out to Microsoft support in Brazil, but the suggested solutions require 2FA, which I cannot access. Any help to resolve this issue would be greatly appreciated. Anybody?