Azure Cache for Redis upgrade：upgrade from 4.0 to 6.0 takes longer

FU JIE ZHAO 20 Reputation points
2023-06-15T02:36:17.7833333+00:00

Hello,

my redis pricing tier is standard. After testing the upgrade yesterday, I found that it took more than an hour.

The memory used by redis is about 100MB, and there are only 100 keys.

Has the upgrade strategy for this pricing tier changed?

BTW，on previous days, the same pricing tier upgrade took only 20 minutes.

Azure Cache for Redis
Azure Cache for Redis
An Azure service that provides access to a secure, dedicated Redis cache, managed by Microsoft.
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  1. ShaktiSingh-MSFT 15,301 Reputation points
    2023-06-15T05:49:02.5533333+00:00

    Hi
    Jack     •,

    Welcome to Micrsoft Q&A forum and thanks for using Azure Services.

    As I understand, Azure Cache for Redis upgrade is taking longer than expected and used to work fine earlier.

    From the description given in the question, it looks like that a management operation, like scaling or patching, is in progress on your cache. All other management operations are blocked until the ongoing operation is completed. Usually, the ongoing management operation should be completed in a few hours. If you see this error even after 12 hours, please let us know.

    Please check back after 12 hours or a days and let is know if the issue still exists.

    Thank you.

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