Hi,
Based on the information provided, it seems like you are trying to change the email associated with your Microsoft account on a Windows device, but receiving an error message after entering the Windows system password.
If the error message that you are receiving states "This user can't sign in because this account is currently disabled", it could be due to a failure to sync the device settings with your Microsoft account. You can contact Azure community support or create a support request for help.[^1]
If you are trying to update the email address associated with your Microsoft account password, please note that you can’t change the email associated with your Microsoft account directly. Instead, you may add an alias to your account with the email you want to use. This also works as a sign-in alias.[^2]
If you are trying to change the password for your Microsoft account on your Windows device, you can do so by following these steps:
- Go to the Microsoft account security page and sign in with your current Microsoft account password.
- Under Password security, select Change password and follow the steps.
- Once you have updated your password, you may need to update it on your Windows device. If you are using Windows Hello, you will need to follow the steps in this guide [^2]. Otherwise, you can sign in to your Windows device with your new password.
I hope this helps! If you have any further questions or concerns, please feel free to ask.
References: [^1]: Error when Windows 10 devices settings fail to sync: This user can't sign in because this account is currently disabled. (n.d.). Retrieved November 23, 2021, from https://video2.skills-academy.com/en-us/troubleshoot/azure/active-directory/event-id-6065-user-cant-sign#contact-us-for-help [^2]: Windows Hello and password changes. (n.d.). Retrieved November 23, 2021, from https://video2.skills-academy.com/en-us/windows/security/identity-protection/hello-for-business/hello-and-password-changes#how-to-update-hello-after-you-change-your-password-on-another-device