Update ring device status shows pending for devices

Redistro 186 Reputation points
2023-06-27T16:23:35.5633333+00:00

Deployed update ring to a group of 30 devices, only a 5 showing succeeded, others are showing pending, been like this for more than 4 days now. User's image

Microsoft Intune Configuration
Microsoft Intune Configuration
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Configuration: The process of arranging or setting up computer systems, hardware, or software.
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Microsoft Intune Updates
Microsoft Intune Updates
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Updates: Broadly released fixes addressing specific issue(s) or related bug(s). Updates may also include new or modified features (i.e. changing default behavior).
90 questions
Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
4,657 questions
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  1. Crystal-MSFT 45,571 Reputation points Microsoft Vendor
    2023-06-28T02:13:27.63+00:00

    @Redistro, Thanks for posting in Q&A. From your description, I know some devices are showing pending for 4 days when deploy windows update ring policy.

    For these devices, I suggest try restarting the devices to see if the status will be changed.

    Meanwhile, go to one affected device and view configured update policies, then verify that the policy type is Mobile Device Management. Verify the registry key under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\PolicyManager\current\device\Update to see our setting related registry key is properly configured. Here is a link with detailed troubleshooting steps for your reference:

    https://techcommunity.microsoft.com/t5/intune-customer-success/support-tip-troubleshooting-windows-10-update-ring-policies/ba-p/714046

    Please try the above suggestion and if there's any update, feel free to let us know.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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