MS OneNote notebook sections no longer sync

Rocco 0 Reputation points
2023-06-27T20:39:46.9833333+00:00

I have a MS OneNote 2013 notebook that I was using without a problem. Recently only 2 sections of the 8 sections of the notebook open.
The 6 sections of the notebook that don't openhave this message on them:

"Waiting to sync this section.
Another OneNote program created it but has not yet uploaded the content."
It just doesn't sync or update any longer.

Each file of the 6 sections that don't update are on OneDrive and I can view the contents but they no longer load in the notebook.

What can I do to restore these files in the notebook, where they were just recently, or put them in another notebook?

OneNote
OneNote
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
195 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Emi Zhang-MSFT 24,986 Reputation points Microsoft Vendor
    2023-06-28T06:12:29.26+00:00

    Hi,

    I suggest you try to sync section manually:

    1. On OneNote, click on File, and select Info.
    2. Click the View Sync Status button (or right-click the notebook and select Notebook Sync Status).
      User's image
    3. Under "Shared Notebook Synchronization," click the Sync now button for the section with the problem.
      User's image

    I also suggest you refer to this article to get more information:

    https://support.microsoft.com/en-us/office/fix-issues-when-you-can-t-sync-onenote-299495ef-66d1-448f-90c1-b785a6968d45

    Just checking in to see if the information was helpful. Please let us know if you would like further assistance.


    If the response is helpful, please click "Accept Answer" and upvote it.

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.