MS Teams Carrier Tenant with Multi Tenant

Alex S 0 Reputation points
2023-07-11T15:25:17.37+00:00

Hi!

I'm trying to set up SBC for multile tenants with Direct Routing. I've read in the manual that I have to register a base domain name in the carrier tenant and register a subdomains for every customer. But don't understand how to do it.

The main question is. How to get into carrier tenant?

What do we have to do to get into Microsoft 365 admin center as a Global Administrator?

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  1. LiweiTian-MSFT 16,845 Reputation points Microsoft Vendor
    2023-07-12T02:53:45.7266667+00:00

    Hi @Alex S

    Could you please tell me:

    Do you manage SBC and provide Public Switched Telephone Network (PSTN) services to customers?

    According to your description, you are the Carrier and your own tenant should be an Carrier tenant.

    You can only add new domains if you signed in to the Microsoft 365 admin center as a Global Administrator.

    To validate the role you have, sign in to the Microsoft 365 admin center , go to Users > Active Users, and then verify that you have a Global Administrator role.

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