Microsoft Office Online Server
Microsoft on-premises server product that runs Office Online. Previously known as Office Web Apps Server.
637 questions
Escalate a ticket Microsoft Office - Sharepoint Error Message on Mac
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 62%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPB%3C/text%3E%3C/svg%3E)
Petal Bovell-Proffitt
0
Reputation points
I put two service request in and Microsoft have yet to respond to any. The first was on July 18, 2023 and the second, believing that I didn't put in the request was on July 19, 2023.
error message on Mac (#2307180040000039)
sharepoint error message popup (#2307200040006124)
Today is July 24, and Microsoft has failed to reach out on any of the support tickets. I am currently on hold with Microsoft for 1.5 hrs and no one has picked up the phone. This services sucks and I am willing to try anything other than Microsoft Office. Send your recommendations because there must be a better product out there.
Microsoft Office Online Server
Office Mac
Office Mac
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Mac: A family of Apple personal computers that run the macOS operating system.
496 questions
SharePoint Server Management
SharePoint Server Management
SharePoint Server: A family of Microsoft on-premises document management and storage systems.Management: The act or process of organizing, handling, directing or controlling something.
2,934 questions
{count} votes
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 82%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELZ%3C/text%3E%3C/svg%3E)
Ling Zhou_MSFT 16,740 Reputation points Microsoft Vendor2023-07-25T01:49:19.5233333+00:00 According to your description, we do understand how frustrated you are now. Please rest assure, we will always try our best to help you out asap.
However, to further address your question, I would like to know some specifics about the error you are experiencing. Please provide the following information:
- What version of SharePoint are you using on your Mac? SharePoint Online or SharePoint on-prem?
- What operation are you having trouble performing?
- What are the specifics of the error encountered? A detailed description or a screenshot of the error message would be appreciated. Please take care to code your private information.
Thank you for your time and efforts in advance. If there is any other assistance I can provide, please feel free to let me know.
-
Ling Zhou_MSFT 16,740 Reputation points Microsoft Vendor
2023-07-27T01:14:50.19+00:00 I am just checking in to see if you have viewed my comment. Would you please get back to me at your earliest convenience? Because your response is of great importance for the following trouble shooting. If you need any help, do not hesitate to contact me. I look forward to hearing from you.
Sign in to comment
Sign in to answer