To deploy Microsoft phone system in our organization

Iniobong Nkanga 2,036 Reputation points
2023-07-28T16:46:10.2566667+00:00

Hello

Please i need your help on this issue.

We are planning to deploy Microsoft phone system in our organization. I have some confusion about communication credit and Pay-As-You-Go Calling Plans.

 

We are planning to test the phone system without getting monthly calling plans. We want to use the platform on a pay as you go basis.

When I look online, I can see there is Communication credit option available. There is also Pay-As-You-Go Calling Plans available. What's the difference?

 

We get our licenses from our supplier as invoice, I believe it's called NCE. We want to use the teams call on a post usage billing too.

Also What about toll free numbers and for users with calling plan? When calling plan runs out, they need to use communication credit? Pay as you go requires addon license which isn't free? "

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  1. JimmyYang-MSFT 52,801 Reputation points Microsoft Vendor
    2023-07-31T06:37:49.23+00:00

    Hi @Iniobong Nkanga

    Communication credits and Pay-As-You-Go Calling Plans are both options for paying for phone usage in Microsoft Phone System.

    Communication credits are a way to pay for phone usage on a pay-as-you-go basis. You can buy communication credits in advance, and then use them to pay for phone calls and other phone-related charges. Communication credits are deducted from your balance as you use them.

    Pay-As-You-Go Calling Plans are a way to pay for phone usage on a monthly basis. You pay a fixed amount per user per month, and then you can make phone calls and use other phone-related features without worrying about running out of credit.

    If you want to test the phone system without getting monthly calling plans, then you can use communication credits to pay for phone usage on a pay-as-you-go basis.

    For toll-free numbers, you can purchase them separately and assign them to users as needed. If a user with a calling plan runs out of minutes, they can use communication credits to continue making calls. If you want to use pay-as-you-go for users with calling plans, then you will need to purchase an add-on license for each user.

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