OneNote cannot send email

pu rechard 80 Reputation points
2023-07-31T15:20:22.47+00:00

OneNote cannot send email and get the error message: "OneNote cannot send the e-mail. This could be caused by a network connection problem, an incorrectly configured default e-mail program, or an Office installation problem.".

ce65b83533fa828b24de02c5f71f4134960a5af6

OneNote Management
OneNote Management
OneNote: A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.Management: The act or process of organizing, handling, directing or controlling something.
174 questions
Office Management
Office Management
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
2,059 questions
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Accepted answer
  1. AllenXu-MSFT 17,741 Reputation points Microsoft Vendor
    2023-08-01T07:03:47.9266667+00:00

    Hi @pu rechard,

    This issue could be caused by a network connection problem, an incorrectly configured default email program, or an Office installation problem. Please follow the steps below to troubleshoot the issue:

    1. Check your network connection to ensure that the computer is connected to the Internet.
    2. Check your default Email app is correctly configured. Go to Settings >> Default apps >> Email. Ensure that the default Email app is set to Mail or Outlook. User's image
    3. Repair OneNote if the issue persists.

    Please let me know if there is any step works in this case or you still need assistance.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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