Enrolling Devices into Intune via Work or School but it says Managed by mmdprov, then when I reload, it disappears

Brandon S 0 Reputation points
2023-08-02T16:40:53.2366667+00:00

I am attempting to enroll devices into Intune using the Work or School account method. However, during this process, I notice a message stating that the device is "Managed by mmdprov". This message disappears upon reloading the page. Can you explain why this occurs, and whether it might affect the successful enrollment of my devices into Intune?

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  1. Crystal-MSFT 45,736 Reputation points Microsoft Vendor
    2023-08-03T02:25:57.2833333+00:00

    @Brandon S, Thanks for posting in Q&A. The message "Managed by mmdprov" that you see during the enrollment process may occur when the device is being managed by a different device management provider (not Intune). Please contact with your IT to unenroll the device in other MDM.

    Once the enrollment process is complete, this message disappears since your device can now be managed by Intune. Please check if there's info button under the account in Access work or school and if the device is in Intune portal to confirm the enrollment complete.

    Hope the above information can help.

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