Get-MobileDeviceStatistics returning old OU instead of new OU

soorya raj 81

We found that the identity from Get-MobileDeviceStatistics points to old OU name[Users] when user is changed to new OU[ERP Users] or the existing OU[Users] name is changed.

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Kael Yao-MSFT 37,696 Reputation points Microsoft Vendor

2023-08-23T02:24:08.05+00:00

Hi @soorya raj

The Get-MobileDevice cmdlet will pull details from ActiveDirectory, while Get-MobileDeviceStatistics cmdlet will pull some details from the ActiveSync sync state stored in the user's mailbox.

To me it may be due to the ActiveSync data cache stored in the mailbox.

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Kael Yao-MSFT 37,696 Reputation points Microsoft Vendor

2023-08-28T02:06:16.2366667+00:00

Hi @soorya raj

I am writing here to confirm with you how thing going now?

Please let us know if you would like further assistance.

soorya raj 81 Reputation points

2023-08-29T10:20:23.6533333+00:00

is there anyway to fix this or it is an expcted behaviour

Kael Yao-MSFT 37,696 Reputation points Microsoft Vendor

2023-08-30T02:11:27.6433333+00:00

If possible please consider creating a support ticket so we can look further into this issue.

Thanks for your understanding.
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Get-MobileDeviceStatistics returning old OU instead of new OU

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