Have you checked this article?
Remove blocked users from the Restricted entities page
The following explains why users are added to the restricted entity page.
|| several things happen if a user exceeds the outbound sending limits of the service or the limits in outbound spam policies:
The user is restricted from sending email, but they can still receive email.
The user is added to the Restricted entities page in the Microsoft 365 Defender portal.
A restricted entity is a user account or a connector that's blocked from sending email due to indications of compromise, which typically includes exceeding message receiving and sending limits.
Q&A:
- Yes, as provided in the details.
- Please check this: Customizable Recipient Limits in Office 365
- How EOP controls outbound spam
Please let me know if I misunderstood something, looking forward to your feedback!
Regards
Shaofan
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