Hello
Thank you for your question and reaching out.
Please Disable any Antivirus program or Windows firewall you may have for temporary purpose.
This Error is somewhat generic. It could be anything . Please Check the event viewer to see if there are any other Errors.
The majority of the time, there is an issue with one or more VSS Writers.
Type from elevated cmd prompt
-> list of vssadmin writers
Check for any errors from command result.
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