This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 10%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETH%3C/text%3E%3C/svg%3E)
Hello everyone, after installing a new Windows the computer crashes sometimes I don't get any bluescreen just the computer is freezing and after that reboot itself.
I am attaching the link to the dump file.
I would appreciate your assistance
This is the error in the event viewer:
The computer has rebooted from a bugcheck. The bugcheck was: 0x00000116 (0xffffaf041047b460, 0xfffff801877efe60, 0xffffffffc000009a, 0x0000000000000004). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 479bcb46-5790-45ab-aeb0-058813d74d02.
This the link to the dump file :
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Looks to be some problem with the video adapter and or the driver. The hardware manufacturer will be your best resource to fix.
--please don't forget to upvote and Accept as answer if the reply is helpful--
Hello
I’m sorry to hear that you’re experiencing issues with your computer crashing after installing a new version of Windows. The error message you provided indicates that the crash was caused by a bugcheck with the code 0x00000116. This bugcheck code is typically associated with issues related to the graphics card driver or the graphics card itself.
Here are some steps you can try to resolve this issue:
Update Graphics Card Driver: Make sure that your graphics card driver is up to date. You can check for updates through the manufacturer’s website or through the Device Manager in Windows.
Check for Overheating: Make sure that your graphics card is not overheating. You can use a hardware monitoring tool to check the temperature of your graphics card.
Check for Hardware Issues: Make sure that your graphics card is functioning correctly. You can try reseating the graphics card or testing it in another computer to see if the issue persists.
Check for Software Conflicts: Make sure that there are no software conflicts causing the issue. You can try booting your computer in Safe Mode and see if the issue persists.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 74%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
Please run the V2 log collector and post a share link into this thread using one drive, drop box, or google drive.
https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html
https://www.elevenforum.com/t/bsod-posting-instructions.103/
Make sure that share links are available without sign in.
.
.
.
--please don't forget to upvote and Accept as answer if the reply is helpful--
.
.
.