Why powerpoint file is not openeing?

Mohamed Umer 140 Reputation points
2023-09-17T13:22:30.1766667+00:00

Hello there,

I have faced this error

Powerpoint error.png , powerpoint error2.png

while opening my powerpoint file, I have tried to solve this by changing the location of the file, by disabling the protected view ,by deleting the cache file, but still its showing the same error, kindly provide the solution .

thanks in advance.

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
4,222 questions
PowerPoint
PowerPoint
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
247 questions
Office Development
Office Development
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Development: The process of researching, productizing, and refining new or existing technologies.
3,687 questions
Office Management
Office Management
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
2,059 questions
PowerPoint Management
PowerPoint Management
PowerPoint: A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.Management: The act or process of organizing, handling, directing or controlling something.
224 questions
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. AllenXu-MSFT 17,741 Reputation points Microsoft Vendor
    2023-09-18T02:39:30.0766667+00:00

    Hi @Mohamed Umer,

    Firstly, update PowerPoint to the latest. Then, try opening PowerPoint in safe mode. If the issue still persists, it seems like you are experiencing unexpected behavior when opening a PowerPoint presentation. This behavior may occur because the presentation is damaged. There are several methods you can try to restore your presentation, including running error checking on the hard disk drive and trying to open a copy of the damaged presentation in PowerPoint. You can also try to apply the damaged presentation as a template or insert the damaged presentation as slides into a blank presentation. If none of these methods work, you can try to determine whether you have a damaged presentation by opening the file on another computer or creating a new file in PowerPoint.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.