Skype for business syncing my contact list instead of global address list.

Dalibor Petrovski 0 Reputation points
2023-09-19T08:27:42.8266667+00:00

Hello.

Skype for business is syncing my outlook contact list instead of global address list.

How to fix this?

Skype for Business
Skype for Business
A Microsoft communications service that provides communications capabilities across presence, instant messaging, audio/video calling, and an online meeting experience that includes audio, video, and web conferencing.
613 questions
Outlook
Outlook
A family of Microsoft email and calendar products.
3,339 questions

1 answer

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  1. JimmyYang-MSFT 50,191 Reputation points Microsoft Vendor
    2023-09-20T06:51:07.06+00:00

    @Dalibor Petrovski

    One possible solution is to change the default address book in Skype for Business. Here are the steps:

    1. Open Skype for Business and click on the gear icon in the top right corner.
    2. Select "Tools" and then "Options".
    3. Click on "Contacts" and then select "Address Book".
    4. Choose "Global Address List" from the drop-down menu and click "OK".

    If this doesn't work, you may need to check your Outlook settings to ensure that the Global Address List is set as the default address book there as well.