Error Code 80090030, when trying to log in to a student account on office 365

Hillier, Xavier 0 Reputation points
2023-09-22T20:35:20.8133333+00:00

when i click on User's image

it then comes up with this Error message, (if I click on any other options no error code comes up).User's image

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
4,890 questions
Office
Office
A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.
1,633 questions
Windows 365 Business
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  1. Crystal-MSFT 48,591 Reputation points Microsoft Vendor
    2023-09-25T07:19:50.7533333+00:00

    @Hillier, Xavier, Thanks for posting in Q&A. From your description, I know you have issue with Microsoft 365. You can submit request in Microsoft 365 Community to get help:

    https://answers.microsoft.com/en-us/msoffice/forum?sort=LastReplyDate&dir=Desc&tab=All&status=all&mod=&modAge=&advFil=&postedAfter=&postedBefore=&threadType=All&isFilterExpanded=true&page=1

    Thanks for your understanding.

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