Cannot Insert meeting details in OneNote on my Mac

Steve Derbyshire 0 Reputation points
2023-09-25T15:06:17.1733333+00:00

I'm trying to insert meeting details in OneNote on a Mac.

My OneNote, Outlook etc. are signed in, but when I try to insert meeting details I get prompted to login.

If I select Work or School account I get a pop-up which should contain sign-in info but it is actually blank.

Same issue happens both on the Mac desktop and if I try to use OneNote from the browser.

OneNote
OneNote
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
177 questions
OneNote Management
OneNote Management
OneNote: A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.Management: The act or process of organizing, handling, directing or controlling something.
174 questions
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  1. Emi Zhang-MSFT 23,351 Reputation points Microsoft Vendor
    2023-09-26T07:17:15.2433333+00:00

    Hi,

    Did you use VPN to access in your Mac?

    I suggest you try to clear the OneNote cache on Mac, please follow these steps:

    1. Quit the OneNote completely.
    2. From Finder Go- Go to Folder... (Shift+Cmd+G)
    3. Enter "~/Library/Containers" and press Go (Return key).
    4. Find the "com.microsoft.onenote.mac" folder.
    5. Select and delete that folder using File/Move to Trash (Cmd+Delete)

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