Migrate from ASM to ARM - Windows OS Reports not activated

Jain Navin Kumar 46

Hello

We completed a Migration using the details for ASM to ARM and now have Window OS reporting as Not activated. How can we fix this ?OSInfo-Act1.PNG

OS - Windows 2012 R2 Datacenter.

deherman-MSFT 37,081 Reputation points Microsoft Employee

2023-10-10T15:57:18.75+00:00

@Jain Navin Kumar

To further troubleshoot this, we're going to enable a free, one time technical support ticket. Please email the following to AzCommunity@microsoft.com and we'll get back to you promptly:

• Subject: "Attn: deherman - "

• Email body: Your Subscription ID

• Email body: A link to this thread so we can validate and expedite the request

If you don't receive a response within 24 hours, please reply to the thread so we can investigate.
Jain Navin Kumar 46 Reputation points

2023-10-12T07:55:20.18+00:00

Hello deherman-MSFT

We have sent an email, Kindly review and let us know if you need any more information.
Jain Navin Kumar 46 Reputation points

2023-10-25T02:48:04.13+00:00

Hello deherman-MSFT

Thank you for all the Support on the Community & next steps on the reported issue. We were provided with a resolution on the ticket.

Best Regards,

Navin

1 answer

deherman-MSFT 37,081 Reputation points Microsoft Employee

2023-11-03T16:54:50.7666667+00:00

@Jain Navin Kumar
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