Problem with recovery keys in Bitlocker

Barbara Pajda 0 Reputation points
2023-10-11T07:20:49.37+00:00

Hello,

I have a problem with displaying bitlocker keys.

I'm trying to open the recovery keys page.

User's image

I get the message - "Try using a different URL

This link does not lead to any content to display. Instead, try searching for what you need."

The website has been down for a long time

User's image

what can I do and is there any other way to search for recovery keys?

Can someone from Microsoft look into this?

These solutions don't work:

https://support.microsoft.com/en-us/windows/finding-your-bitlocker-recovery-key-in-windows-6b71ad27-0b89-ea08-f143-056f5ab347d6

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
11,061 questions
Windows
Windows
A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.
4,997 questions
Windows Server Backup
Windows Server Backup
Windows Server: A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.Backup: A duplicate copy of a program, a disk, or data, made either for archiving purposes or for safeguarding valuable files from loss should the active copy be damaged or destroyed.
464 questions
Windows 10 Security
Windows 10 Security
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Security: The precautions taken to guard against crime, attack, sabotage, espionage, or another threat.
2,818 questions
Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
8,787 questions
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Wesley Li 6,190 Reputation points
    2023-12-25T08:18:45.2733333+00:00

    Hello,

    You can try sign in to your Microsoft account on another device. On another good-working machine, log in to the account you saved recovery key using this website: Sign in to your Microsoft account

    If your device was ever signed in to an organization using a work or school email account, your recovery key may be stored in that organization's Azure AD account associated with your device. You can also try login to this website: Azure AD account

    0 comments