SMS delivery failed

Hardeep 10 Reputation points
2023-10-12T14:13:39.9466667+00:00

Hi,

When I try to send SMS from Skype, It is not going through - it says SMS delivery failed. I do have Skype credit in my account.

I tried to send SMS to couple of numbers, failed in other numbers too. I also tried to change the internet connection, still it didn't go through.

Can someone please help.

Thanks

Skype for Business
Skype for Business
A Microsoft communications service that provides communications capabilities across presence, instant messaging, audio/video calling, and an online meeting experience that includes audio, video, and web conferencing.
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  1. LiweiTian-MSFT 16,450 Reputation points Microsoft Vendor
    2023-10-13T05:43:26.56+00:00

    Hi @Hardeep

    This issue could be due to a number of factors. Here are a few troubleshooting steps you can try:

    Update Skype: Make sure you have the latest version of Skype installed. You can download the latest version from the official Skype website.

    Check your Skype Credit: Ensure that you have enough Skype Credit in your account. You mentioned that you do have credit, but it’s always good to double-check.

    Check the recipient’s number: Make sure that the number you’re trying to send the SMS to is correct and able to receive SMS messages.

    Restart your device: Sometimes, simply restarting your device can help resolve temporary issues.

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