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I implemented Intune SDK into our Flutter mobile app - currently testing on Android.On the Azure portal - I have set up conditinal access to require the device to be marked as compliant.In our app I implement MSAL to authenticate the user, after signing in I call RegisterAndEnrollAccount - If the user does not have Company portal (broker app) installed the app prompts them to install. Otherwise the sign in is successful. But then when i go to connect OneDrive I get an error "You cant get there from here" and in the details I can see that the device is not registered.
Here in documentation it says "The broker app starts the Azure AD registration process, which creates a device record in Azure AD" So I assume that when user signs in with Company P. installed the portal should automatically register the device with Azure AD - this however never happens for me.
Only Error message, i got in logs was this:
*** Uncaught remote exception! (Exceptions are not yet supported across processes.)
java.lang.RuntimeException: android.os.RemoteException: Unable to get WPJ device id
at android.os.Parcel.writeException(Parcel.java:1829)
at android.os.Binder.execTransact(Binder.java:690)
Caused by: android.os.RemoteException: Unable to get WPJ device id
at com.microsoft.windowsintune.companyportal.workplace.WorkplaceJoinManagerService$notify.getDeviceId(:90)
at o.SafetyNetApi$CertificateInfo$1.onTransact(:67)
at android.os.Binder.execTransact(Binder.java:675)
However I was not able to find any solutions online. Anybody has an idea o tip what might be causing this.
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@Macek, Thanks for posting in Q&A. For your issue, it needs deep analysis, I suggest open Premier case to look into the case:
https://video2.skills-academy.com/en-us/mem/get-support
Thanks for your understanding.
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I currently do not have the option for Premier help. How can i enable that? Also do you provide help with integrating the SDK (android/iOS) aswell? or is this just for admin side of things?
@Macek, Thanks for the reply. For this part, it is develop related which I am not familiar. For Premier support, based as I know, this needs to purchase separately. You can contact the support in the following link to get help.
It says the following:
Beginning July 1, 2023, Microsoft will no longer enter into Premier Support agreements for new public sector customers.
Also when it comes to advice about developing (integrating IntuneSDK) I really cannot find any support, Is there a dedicated support for this?
@Macek, Thanks for the reply. Based as I know, currently developing related case is only supported under Premier scope. Maybe you can contact our global support Phone to ask how to open Premier case now to get help.