@David Bolton, Thanks for posting in Q&A. From your description, I know the issue is not related with Windows 365. After researching, it seems the issue can be with Business Center. If so, please submit thread in the following community to get help:
https://community.dynamics.com/forums/thread/?groupid=e78817ab-a926-4d31-96cc-aef040a4eb04
Thanks for your understanding.
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