Azure CDN Managed Custom Domain Cert Not Autoupdating

Jeremy Smith 0

I have a custom domain setup to use CDN Managed cert, meaning it is autoupdated.

The cert has expired. We are using Azure to handle the DNS, which is how the domain was verified in the first place. So, there should be no problem getting a new cert automatically.

Jeremy

KapilAnanth-MSFT 39,451 Reputation points Microsoft Employee

2023-10-25T04:33:37.33+00:00
@Jeremy Smith

Welcome to the Microsoft Q&A Platform. Thank you for reaching out & I hope you are doing well.

I believe you have followed the below documentation : https://video2.skills-academy.com/en-us/azure/cdn/cdn-custom-ssl?tabs=option-1-default-enable-https-with-a-cdn-managed-certificate

May I ask how you are confirming the certificate has expired?

Can you please share the certificate's Validity period as screenshot?

Cheers,

Kapil
Jeremy Smith 0 Reputation points

2023-10-25T11:48:29.0433333+00:00

Here's the validity period.
KapilAnanth-MSFT 39,451 Reputation points Microsoft Employee

2023-10-25T12:01:22.6866667+00:00

@Jeremy Smith

Thanks for sharing the details.

To troubleshoot the exact issue, we will need a specialized 1:1 session, where a support engineer can have a screen share session to pinpoint the issue.

If you have a support plan you may file a support ticket, else please do let us know, we will try and help you get a one-time free technical support.

Cheers,

Kapil
Jeremy Smith 0 Reputation points

2023-10-25T12:03:27.97+00:00

We don't have a support plan at this time.
KapilAnanth-MSFT 39,451 Reputation points Microsoft Employee

2023-10-25T12:13:19.3666667+00:00
@Jeremy Smith

Could you please send an email to AzCommunity[At]Microsoft[Dot]Com with the below details.

Subject : Attn Kaananth | Azure CDN Managed Custom Domain Cert Not Autoupdating

Thread URL: Link to this thread.

Subscription ID : Subscription ID of the CDN

Cheers,

Kapil

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Azure CDN Managed Custom Domain Cert Not Autoupdating