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I have several iPads 10th gen that are being managed through Intune and just went black. They will not allow to sign back in and gives not enough storage space message. There are minimal apps, no pictures or videos so storage shouldn't be a problem. Picture attached. thumbnail_IMG_3415.jpg
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@Brittany, Thanks for posting in Q&A. From the error message, it seems the storage space is not enough to add another account. If the device is still accessible, please firstly check on the device side to see if the available enough storage on the affected iPads and see which used the most storage space:
Note: Non-Microsoft link, just for the reference.
However, if the device is frozen, you can follow the steps in the following link to see if it can help.
https://support.apple.com/en-us/HT212017
Note: Non-Microsoft link, just for the reference.
Please try the above suggestion and if there's any update, feel free to let us know.
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Thank you for responding Crystal! I am not trying to add another account, Just trying to access the account I already have. This pops up each time I swipe up to login . The storage shouldn't be full because I only have a few apps, there are no pictures or videos as these iPads are used in a school setting.
@Brittany, Thanks for the reply. That's strange. Could you let us know where we are login? Company portal or other app? Is this device a shared device? Is there's any policy we deployed via Intune to this device?
@Brittany How's everything going? Could you collect the above information to go further?
Hi Crystal,
Thank you for following up. This is a shared device, managed by our school . I have not deployed any policies.
@Brittany, Thanks for the reply. For shared device, if we login with different accounts on this shared iPad, then it will create different user profile on the device. and user data will be kept. And it will use storage space. You can consider configuring temporary sessions to delete the data after using signing out