Removed User on 365 group still receives teams notifications

Jay Cater 0 Reputation points
2023-10-31T17:30:08.3033333+00:00

We had a user who was removed from 365 group but they are still receives teams notifications.

We have checked there account and the group in 365 admin also in Exchange admin, neither shows them attached to this group. We also checked their members of... in AD and its not showing in there either.

Could the users email possible be associated to the group when set up? or another solution that could fix this?

Thank you

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,505 questions
Outlook
Outlook
A family of Microsoft email and calendar products.
3,339 questions
Windows 365 Business
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Ran Hou-MSFT 7,485 Reputation points Microsoft Vendor
    2023-11-01T05:46:36.1033333+00:00

    Hi @Jay Cater

    Based on your description, there are a few possible reasons and solutions that you can try:

    • It may take some time for the system to update the changes after removed User on 365 group. It can take up to 24-48 hours for the user to be completely removed from the group and stop receiving notifications.
    • The user may still have permission through the Office 365 group that is related to the Teams group. To remove the user, you need to go to Azure portal and open the group related to the team. In the left pane, click on Members, then verify if the user account appears on the list and remove it, do the same for Owners list.
    • The user may still be a member of the Teams group even after being removed from the Microsoft 365 group. To remove the user from the Teams group, you need to go to Teams admin center and select Teams > Manage teams. Then find the team and click on Members. Next to the user’s name, click on More options > Remove from team.

    Hope the above information is helpful for you!

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.