Possible reason for software not showing in Software Center

CoolSK2 170 Reputation points
2023-11-10T07:57:01.0366667+00:00

Hi all,

I deployed a software to a test device collection from SCCM console, it distributed to the DP successfully, but it is not showing in software center on the device.

What are possible reason why software is not showing in SCCM software center?

Microsoft Configuration Manager Application
Microsoft Configuration Manager Application
Microsoft Configuration Manager: An integrated solution for for managing large groups of personal computers and servers.Application: A computer program designed to carry out a specific task other than one relating to the operation of the computer itself, typically to be used by end users.
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Microsoft Configuration Manager
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Accepted answer
  1. AllenLiu-MSFT 42,356 Reputation points Microsoft Vendor
    2023-11-10T09:06:36.83+00:00

    Hi, @CoolSK2

    Thank you for posting in Microsoft Q&A forum.

    To troubleshoot the issue further, we can check the deployment status in the SCCM console and the client logs. The logs to check include the AppDiscovery.log, AppEnforce.log, and ClientIDManagerStartup.log.

    There could be several reasons why software is not showing in SCCM Software Center on the client machine. Some possible reasons are:

    1. The deployment may not be available yet. Check the deployment schedule and make sure it has started.
    2. The client machine may not have received the policy yet. Check the policy refresh interval on the client machine and wait for the policy to be updated.
    3. The client machine may not have the required software updates installed. Check the software requirements for the deployment and make sure the client machine meets them.
    4. The client machine may have a pending restart. Check if there are any pending restarts on the client machine and restart it if necessary.

    If the answer is the right solution, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Add comment".

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