Windows Server 2019
A Microsoft server operating system that supports enterprise-level management updated to data storage.
3,744 questions
RDS connection crashes when printing with EasyPrint on Server 2019
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AMK IT
0
Reputation points
Hi everyone,
on our server 2019 we use RDS remote apps. In a certain application there are certain program modules that cause the connection to crash when printing. All other applications work fine. I've tried various solutions, but haven't been able to solve the problem.
- all updates installed
- Reinstalled EasyPrint
Yes, I also contacted the software manufacturer. They think it's a Microsoft problem.
The only working solution seems to be to forgo EasyPrint. But I wouldn't like to do that, especially since we also have other problems with our printer manufacturer's driver that EasyPrint circumvents.
Unfortunately, in the spooler log I only see that the print job was successfully processed and sent to the client. After that the connection is dropped while the session is still active on the server. I'm even able to reconnect. The behavior is the same with Win10 and Win11 clients. Maybe someone has an idea?
Thanks.
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