Bing resources are suspended for the subscription

spyderman4g63 0 Reputation points
2023-11-14T17:55:24.85+00:00

I was using the Bing image search endpoint fine.

It started giving me a 401 error. After regenerating the API keys and checking my subscription and billing, everything looked fine.

I decided to try to provision a new instance of the Bing resource and I get the error: 

Bing resources are suspended for the subscription

The payments have been going through successfully. I haven't exceeded the queries per second limitation. I don't believe I have violated any terms of service as I was simply performing image searches.

Does anyone know why this might have happened?

Bing Web Search
Bing Web Search
A Bing service that gives you enhanced search details from billions of web documents.
146 questions
Bing Image Search
Bing Image Search
A Bing service that supports searching for images and gets comprehensive results.
44 questions
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  1. spyderman4g63 0 Reputation points
    2023-11-14T18:06:17.6+00:00

    I was able to restore access by adding a new credit card to my payment profile. However, there was no indication that there was any problem with my existing default payment method. Switching to a new default payment method resolved the issue though. 🤷

  2. YutongTie-MSFT 48,001 Reputation points
    2023-11-14T18:19:04.6766667+00:00

    @spyderman4g63 Thanks for your confirmation, that should not take too long, please do let us know if you see the error come back again.

    Regards,

    Yutong

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