Instant Messaging Integration between Exchange 2016 OWA and Skype for Business 2013

Jemin Prajapati 16 Reputation points
2020-10-28T19:22:12.443+00:00

We migrated exchange server 2010 to 2016.We have renewed our SSL certificate so thumbprint has been change.anyone have any idea how to we can change thumbprint for Instant Messaging I Exchange 2016 OWA and Skype for Business 2013.

We tried below cmd line with new certificate thumbprint,

New-SettingOverride -Name "IM Override" -Component OwaServer -Section IMSettings -Parameters @("IMServerName=WS2K16SFB.lab.com","IMCertificateThumbprint=0F4E220212440250F92B9CEA7FD8D40BA51374B0") -Reason "Configure IM" -Server WS2K16EXG

But we got error

"Active Directory operation failed on WS2K16EXG. The object 'CN=IM Override,CN=Setting
Overrides,CN=Global Settings,CN=cyberThink Inc,CN=Microsoft
Exchange,CN=Administrator,CN=Configuration,DC=WS2K16EXG,DC=lab,DC=com' already exists.ADObjectAlreadyExistsException"

Thank you.

Skype for Business
Skype for Business
A Microsoft communications service that provides communications capabilities across presence, instant messaging, audio/video calling, and an online meeting experience that includes audio, video, and web conferencing.
614 questions
Exchange Server Management
Exchange Server Management
Exchange Server: A family of Microsoft client/server messaging and collaboration software.Management: The act or process of organizing, handling, directing or controlling something.
7,494 questions
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  1. JimmyYang-MSFT 50,446 Reputation points Microsoft Vendor
    2020-10-29T07:42:03.347+00:00

    Hi @Jemin Prajapati ,

    Have you decommissioned Exchange 2010 server in your environment?

    According to your error message, it indicates that the value for the “CN = xxx” is taken from the alias property of the user being migrated from the old exchange server. In this case, we recommend you compare your AD properties between two servers. You can also try to delete the old “IM Override” and renew another name.


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