Windows Server 2019
A Microsoft server operating system that supports enterprise-level management updated to data storage.
3,569 questions
W10 RDS user file explorer pin to quick acces disappearing
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Bram T
5
Reputation points
Hi all,
One of our customers has an issue that the pin to quick access files in the file explorer are disappearing every 2 weeks or so.
They have multiple RDS servers with a Broker. So, the user has a roaming profile and an FSLogix profile.
We’ve tried the following:
Giving the user a new FSLogix and Roaming profile
Running commands in CMD like del /F /Q %APPDATA%\Microsoft\Windows\Recent* & del /F /Q %APPDATA%\Microsoft\Windows\Recent\AutomaticDestinations* & del /F /Q %APPDATA%\Microsoft\Windows\Recent\CustomDestinations*. These were in a question post from PSwag99 - https://answers.microsoft.com/en-us/windows/forum/all/the-folders-that-i-pin-to-quick-access-disappear/37d6d78c-fe23-4b29-af61-1aee7474d9b0
The user does not get a local profile. FSLogix and Roaming Profile works fine. So, we are quite confused to why this is happening. Does anyone have some things we can try or has a solution?