UserHasNoMailboxAndNoLicenseAssignedError

Mountain Pond 1,411 Reputation points
2023-11-24T17:25:34.0333333+00:00

Hello,

One user has a problem with their license.

Or rather, he cannot open the mailbox and the mailbox cannot be created. He is assigned an Office 365 Small Business license (I also tried removing this license and assigning Bussness Basic).

In Microsoft Entra and Office 365 I see the assigned license, and I can also see it through PowerShell.

In one article written

"AmbientAuthenticationInPrivateModesEnabled value is changed from 1 to 0 under HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Edge which fixed the issue"

I don’t know how this is connected and this key is not in the system. And it not works.

I tried it on different systems, in different browsers and in incognito mode.

msedge_p01SPX2OGq

powershell_ise_4IefhdSdM5

vmconnect_MN4Aq1lrrQ

Thank you.

Microsoft Exchange Online
Windows 365 Business
0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Shaofan Lv-MSFT 6,915 Reputation points Microsoft Vendor
    2023-11-27T07:58:34.4166667+00:00

    Hello @Mountain Pond

    Sometimes license changes can be delayed, so how is it now?

    Is it normal for other users who have been assigned an Office 365 Small Business license to open their mailboxes?

    Also have you checked "HKEY_CURRENT_USER\Software\Policies\Microsoft\Edge"? It may exist in CURRENT_USER.

    I found information about "AmbientAuthenticationInPrivateModesEnabled" with values 0 and 1 for your reference.

    User's image

    Regards

    Shaofan

  2. Shaofan Lv-MSFT 6,915 Reputation points Microsoft Vendor
    2023-12-04T09:20:47.57+00:00

    Hello Mountain pond

    Anyway, glad you've found a workaround so far.

    Sorry for the misunderstanding, approximately how long did you wait after you were first assigned a license?

    I'm referring to this time -> (He is assigned an Office 365 Small Business license (I also tried removing this license and assigning Business Basic).)

    Is this the only affected user? To rule out that this is not a coincidence, if possible, could you test it on a different user and try the same steps to assign him an Office 365 Small Business license. This time please be patient and wait a little longer to see if it works. Because of the impact of delay.
    Regards

    SF

    0 comments