Can't install company portal any more

albert TJ 100 Reputation points
2023-11-27T16:52:01.6366667+00:00

Hi guys,

Until last week, everything was working well. But suddenly, we can't install company portal on our devices anymore. We have all received the same error 0xC002001B on over a dozen machines. I have even tried to reinstall Windows 10 OS, but still get the same error. How to solve this issue?

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  1. Simon Ren-MSFT 31,756 Reputation points Microsoft Vendor
    2023-11-28T01:44:09.4533333+00:00

    Hi,

    Thanks for posting in Microsoft MECM Q&A forum.

    1,Please check if your corporate network is blocking traffic to the Microsoft store for some reason? If yes, please whitelist the Microsoft store URL to your network to have a try. Similar thread for your reference:

    Company Portal not installing

    2,Please install the latest Windows update to have a try. Similar thread for your reference:

    Microsoft store error code 0xC002001B

    Thanks for your time. Have a nice day!

    Best regards,

    Simon

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