ASR policy deployment status not getting updated

IntuneUser 171 Reputation points
2023-12-04T14:24:43.8666667+00:00

I have configured an ASR policy of type - "Windows 10, Windows 11, and Windows Server (ConfigMgr)"

User's image

The policy is successfully deployed the endpoint:

User's image

SCCM shows the deployment is successful:

User's image

The Overview shows that the policy is deployed to 1 device:

User's image

However, the device is not being shown in Device Status:

User's image

The Sync is working fine from Intune:

User's image

Microsoft Intune Security
Microsoft Intune Security
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Security: The precautions taken to guard against crime, attack, sabotage, espionage, or another threat.
370 questions
Microsoft Intune Reporting
Microsoft Intune Reporting
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Reporting: The process of giving an account of something that has been observed, heard, done, or investigated.
66 questions
Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
4,657 questions
Microsoft Configuration Manager
0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Simon Ren-MSFT 31,756 Reputation points Microsoft Vendor
    2023-12-05T07:27:05.4333333+00:00

    Hi,

    Thank you for posting in Microsoft Q&A forum.

    1,Have you switched the workloads to Intune or Pilot Intune? Or the workloads are still managed by SCCM? Please share your workloads screenshot. Refer to:

    https://video2.skills-academy.com/en-us/mem/configmgr/comanage/how-to-switch-workloads

    2,Have you also configured ASR policy in SCCM? If yes, please remove the policy to have a try.

    Thanks for your time. Have a nice day!

    Best regards,

    Simon

    If the response is helpful, please click "Accept Answer" and upvote it.

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    0 comments
  2. Simon Ren-MSFT 31,756 Reputation points Microsoft Vendor
    2023-12-11T07:55:17.5133333+00:00

    Hi,

    Hope everything goes well. Do you need any further assistance about this issue? If yes, please feel free to let us know, we will do our best to help you.

    If the response is helpful, it's appreciated that you could click "Accept Answer" and upvote it, this will help other users to search for useful information more quickly.

    Thanks for your time.

    Best regards,

    Simon

    0 comments