Cannot access Language Project in Language Studio anymore, and cannot access newly created language project

Brian Behling 10

There might be a bug with language studio. I can no longer access a project I created in language studio. Keep getting a 403 error when trying to click the project. Also, I tried creating a new project through the Language Studio UI, I see the project in azure portal, but I do not see it in Language Studio.

Screenshot 2023-12-01 at 9.32.32 AM

Screenshot 2023-12-04 at 1.20.01 PM

navba-MSFT 23,625 Reputation points Microsoft Employee

2023-12-05T09:19:52.3933333+00:00

@Brian Behling Welcome to Microsoft Q&A Forum, Thank you for posting your query here!

I understand that you are accessing the Language Project in Language Studio and getting 403 error.

Action Plan:
1.Make sure that your Language resource has storage blob data contributor RBAC role assigned on the storage account you are connecting.
.

2.Also ensure that your storage account doesn't have any Firewall / VNET / Private endpoints enabled as shown below:

.

3.Make sure to allow (GET, PUT, DELETE) methods when enabling Cross-Origin Resource Sharing (CORS). Set allowed origins field to https://language.cognitive.azure.com. Allow all header by adding * to the allowed header values, and set the maximum age to 500.

Hope this helps. If you have any follow-up questions, please let me know. I would be happy to help.
navba-MSFT 23,625 Reputation points Microsoft Employee

2023-12-07T04:34:44.8566667+00:00

@Brian Behling Just following up to check if my action plan helped. Awaiting your reply.
Brian Behling 10 Reputation points

2023-12-07T16:22:22.6466667+00:00

Those are already set. I'm currently working with MS tech support to find a solution to this.
navba-MSFT 23,625 Reputation points Microsoft Employee

2023-12-08T04:54:16.8333333+00:00

@Brian Behling Thanks for the update. Once you have a resolution on this, Please post your answer on this thread, so that our community audience can benefit from it.
Vahid Ghafarpour 21,085 Reputation points

2023-12-29T20:47:21.4533333+00:00

@Brian Behling may I ask you if you manage to solve the problem, please share the solution with other community members.
Duc Huy Phan 0 Reputation points

2024-08-19T14:30:24.63+00:00

I have the same issue, does someone has a solution for that?
Duc Huy Phan 0 Reputation points

2024-08-19T15:24:49.4666667+00:00

Has the problem been solved yet? I have the same problem and the mentioned points did not help me @navba-MSFT
Juan Rafael Tangonan 0 Reputation points

2024-08-27T01:02:37.1566667+00:00

getting the same error too.

1 answer

navba-MSFT 23,625 Reputation points Microsoft Employee

2024-08-27T03:11:26.2966667+00:00

@Brian Behling @Juan Rafael Tangonan @Duc Huy Phan @Duc Huy Phan

Please grant your account (your azure portal login user account) the Storage Blob Data Contributor role on the Azure Storage account level and then wait for 15 minutes and then test again from the language studio.

Hope this helps.

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1 person found this answer helpful.
Tom Blackshaw 0 Reputation points

2024-08-28T14:47:51.8933333+00:00

This worked for me, even though my own account had higher (Owner) permissions on the Storage Account
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Cannot access Language Project in Language Studio anymore, and cannot access newly created language project

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