Error trying to sign into Azure Storage Explorerer

Greg Bradburn 0

I am getting the following error when trying to sign into my Azure subscription from Azure Storage Explorer

Unable to sign in: Value cannot be null. (Parameter 'handle') (login.microsoftonline.com:443)

I've tried changing "Where SignIn Happens" with no success.

My GoogleFoo has failed me. Any suggestions on how to resolve this?

Sumarigo-MSFT 44,906 Reputation points Microsoft Employee

2023-12-06T15:11:10.1466667+00:00

@Greg Bradburn I wish to engage with you offline for a closer look and provide a quick and specialized assistance, please send an email with subject line “Attn:subm” to AzCommunity[at]Microsoft[dot]com referencing this thread and the Azure subscription ID, I will follow-up with you. Once again, apologies for any inconvenience with this issue.
Thanks for your patience and co-operation.
Greg Bradburn 0 Reputation points

2023-12-06T21:31:18.2766667+00:00

@Sumarigo-MSFT My email to the address you provided was returned as undeliverable.
Sumarigo-MSFT 44,906 Reputation points Microsoft Employee

2023-12-14T04:41:08.2433333+00:00

@Greg Bradburn azcommunity@microsoft.com is the DL

1 answer

JimmySalian-2011 42,071 Reputation points

2023-12-06T14:38:39.2966667+00:00

Hi,

Do you have proxy or any firewall that could be breaking the connection to the Azure STorage Explorer? Please check all the ports and URLs should be allowed as per the requirements and also check this troubleshooting guide - https://video2.skills-academy.com/en-us/troubleshoot/azure/azure-storage/storage-explorer-troubleshooting?tabs=Windows

Also check the Access keys if they are expired or invalid? Try with the new set of Keys in the Explorer.

Hope this helps.

JS

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Greg Bradburn 0 Reputation points

2023-12-06T14:52:23.3833333+00:00

No proxy or firewall. I am able to connect to the azure portal directly, I just cannot sign in via Azure Storage Explorer.

And I reviewed that troubleshooting guide before posting my question (hence my attempting to change where sign-in happens).
Is it up-to-date? For instance, I see no "Connect dialog" with an "Add account" button/link.

I don't see any expired/invalid keys under my Windows Credentials. Where can I add a new set of keys?

Greg Bradburn 0 Reputation points

2023-12-06T15:15:10.29+00:00

BTW, I am able to use azcopy from the command line just fine.
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