SharePoint workflow keeps sending emails

Damie 40 Reputation points
2023-12-07T02:05:45.04+00:00

I am using SharePoint designer 2013 also SP workflow 2013. I have a workflow to send an email to the people who is populated in the people field when an item is created in a list. However, the workflow keeps sending emails. I need the workflow only sends one email each time. How can I fix this issue?

Thanks in advance for your help.

SharePoint
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A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
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SharePoint Server Management
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SharePoint Server: A family of Microsoft on-premises document management and storage systems.Management: The act or process of organizing, handling, directing or controlling something.
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  1. AllenXu-MSFT 19,456 Reputation points Microsoft Vendor
    2023-12-07T07:30:35.9466667+00:00

    Hi @Damie,

    Firstly, please make sure the trigger of the workflow is "Creating a new item will start this workflow". And you should ensure your server performance and don't run too many workflows at the same time. Also go to workflow run history and see if there is any error there which may indicate the cause of this issue.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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