SMB file share mapped drive issue on File explorer

Hello Everyone,

I hope your doing well,

We have setup an Azure File share for one of my department, and i used the identity based access on it there are three options we can use to achieve this

So i went with 3rd option called Microsoft Entra Kerboros which is working fine and they all can access the drive, So i mapped the SMB file file share as network drive on everyone's PC.

After some days they started to face the issue as you can see in following image, whenever i restart the laptop this issue is not there and they can work on it again but io am not able to find out why this error is prompting and i am not able to use it, even when i disconnect the drive and i am not able to mount it back without restarting. can anyone please help me to troubleshoot. or if there is any other method i can achieve i am more than happy but the department need mapped drive so give me solution as per that, and i will add more thing to be consider all our devices are not domain joined, so they all managed through Intune.

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](https://filestore.community.support.microsoft.com/api/images/cf5de89b-a85f-4d02-97ca-3e2c825adca5?upload=true&fud_access=wJJIheezUklbAN2ppeDns8cDNpYs3nCYjgitr%2BfFBh2dqlqMuW7np3F6Utp%2FKMltnRRYFtVjOMO5tpbpW9UyRAwvLeec5emAPixgq9ta07Dgnp2aq5eJbnfd%2FU3qhn54KXHbjtcfATwbdPxzuhrmOY2cl3zv8tuNcEqyXBwc0Dc1Czs2rVW%2F4MXUyHgeSFSw%2Bc7NDc3drUmRrUM0XjY%2Bu7ybye6FFnFZvMRGvOgGKJpUSzGBa6rU%2Bm9ZmyXQKDgpw%2Fx8nC407k7EDncT9Qn7rk0MnBK5FObmsjpFoa4GayzyC4xgy9ErkK74ZFR4UmfDgDF9Y25CKf1K8dKQU8wy8WICMqrNiKdHYEvOeZfcS%2Bt%2FhOAnDvXuhXcsJynXAdKQRX3LjUt0Z0hodG4QJb93rwkySkTKMXf%2Fz%2FVHJsCBec8%3D)