I cant move emails from on account to the other in the new outlook.

Ciaran McManus 5 Reputation points
2023-12-14T08:53:28.5066667+00:00

I updated to the new outlook and it doesn't let me move emails from one account inbox to the other account inbox. It does allow me on the old version.

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
5,229 questions
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. ChristyZhang-MSFT 23,221 Reputation points Microsoft Vendor
    2023-12-15T02:03:44.86+00:00

    Hi @Ciaran McManus ,

    Welcome to our forum!

    As i know, the New Outlook only supports moving emails between folders of one account and does not support moving emails between accounts. If you want to use this function, it's suggested that you could switch to Legacy Outlook.

    Please kindly understand that many functions are not designed at present. To get this feature more quickly, I have found a post in feedback collection website and you could vote for it. Many features of our current products are designed and upgraded based on customers’ feedback. You can also make suggestions on that website and hope Microsoft will notice this in the future. Thank you for your understanding and support!

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.