MDM Intune IOS

Aritz Gámez 0 Reputation points
2023-12-19T08:26:58.24+00:00

Good morning,

I manage an MDM and Intune server. I am configuring devices that work on IOS, specifically Ipod, Iphone 13 and Ipads pro.

I have blocked native apps using BUNDLE IDs and restrictions policy. (Blocked Apps Batch ID). I have managed to hide the native apps on IPOD and iPad but on iPhone there is no way to hide them.

How is this possible?

All the best.

Buenos días,

Administro un servidor MDM e intune. Estoy configurando dispositivos que trabajan sobre IOS, en concreto Ipod, Iphone 13 e Ipads pro.

He bloqueado las aplicaciones nativas mediante los BUNDLE ID y política de restricciones. ( Id. de lote de aplicaciones bloqueadas). He conseguido ocultar las apps nativas en IPOD e IPAD pero en Iphone no hay manera de ocultarlas.

Como es esto posible?

Un saludo.

Microsoft Intune iOS
Microsoft Intune iOS
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.iOS: An Apple mobile operating system.
201 questions
Microsoft Intune Configuration
Microsoft Intune Configuration
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Configuration: The process of arranging or setting up computer systems, hardware, or software.
1,783 questions
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  1. Simon Ren-MSFT 31,756 Reputation points Microsoft Vendor
    2023-12-20T08:30:24.29+00:00

    Hi,

    Thank you for posting in Microsoft Q&A forum.

    You can try below guide to hide an app:

    Support tip: Removing and preventing the use of applications on iOS/iPadOS and Android devices

    hide app

    Thanks for your time. Have a nice day!

    Best regards,

    Simon

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  2. Aritz Gámez 0 Reputation points
    2023-12-21T08:37:25.93+00:00

    Good morning

    I have followed the instructions you have sent me and it only blocks apps on Ipad and iPod but it does not block on iPhone.

    I can't understand why on iphone doesn't block de apps. Do you know why?

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  3. Simon Ren-MSFT 31,756 Reputation points Microsoft Vendor
    2023-12-21T10:00:01.0133333+00:00

    Hi,

    Thanks for your reply.

    It's really a strange issue. Per my experience, here are some possible cause:

    1,What apps are they? Some native apps on iOS, such as Phone, Messages, and FaceTime, are considered essential and cannot be completely hidden or uninstalled on iPhones. This is by design to ensure that critical communication functions are always available. These apps might not be as restricted as they are on iPods and iPads.

    2,iOS Versions: Do the affected iPhones have the same OS version? The behavior of native app restrictions and their management can vary depending on the iOS version. It's possible that newer iOS versions or iPhone models have different restrictions or settings.

    Thanks for your time. Have a nice day!

    Best regards,

    Simon

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  4. Simon Ren-MSFT 31,756 Reputation points Microsoft Vendor
    2023-12-21T12:33:48.7366667+00:00

    Hi @Aritz Gámez ,

    Per my experience, it is needed to check some logs based on your specific environment. With Q&A limitation, Q&A is not a good channel for such issue. Given this situation, it is suggested to create an online support ticket to get more help. Here is the support link:

    https://video2.skills-academy.com/en-us/mem/get-support

    Thanks for your understanding.

    Best regards,

    Simon

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