Can't see Storage Accounts in Storage Explorer

Corey Partridge 0 Reputation points
2023-12-20T17:09:13.52+00:00

I login to Azure with the same account and I see my storage accounts, but they refuse to load in Storage Explorer

Azure Storage Explorer
Azure Storage Explorer
An Azure tool that is used to manage cloud storage resources on Windows, macOS, and Linux.
240 questions
Azure Blob Storage
Azure Blob Storage
An Azure service that stores unstructured data in the cloud as blobs.
2,575 questions

2 answers

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  1. Azar 21,230 Reputation points MVP
    2023-12-20T19:37:45.03+00:00

    Hi Corey Partridge

    As you have already confirmed you are having the same account you can check if you have a stable and active internet connection. Network issues can sometimes affect the ability of Storage Explorer to connect to your Azure subscription.

    Also make sure you are using the latest version of Azure Storage Explorer. Outdated versions may have compatibility issues.

    lastly Try closing and reopening Azure Storage Explorer. Sometimes, restarting the application can resolve connectivity issues.

    If this helps kindly accept the answer thanks much.

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  2. Sumarigo-MSFT 44,906 Reputation points Microsoft Employee
    2023-12-21T06:51:36.9066667+00:00

    @Corey Partridge Welcome to Microsoft Q&A Forum, Thank you for posting your query here!

    • Do you get any error message? If so can you please share the screenshot?
    • Is this happening for the particular storage account or for all storage account?

    If you are unable to load your storage accounts in Storage Explorer, there could be several reasons why this is happening. Here are some things you can check to troubleshoot the issue:

    1. Check if you have the latest version of Storage Explorer installed. Make sure that you have the latest version of Storage Explorer installed on your machine. You can download the latest version from here
    2. Try clearing the cache in Storage Explorer. You can clear the cache by going to the Help menu and selecting "Clear Cache".

    User's image

    For more information refer to this article: https://video2.skills-academy.com/en-us/azure/vs-azure-tools-storage-manage-with-storage-explorer?tabs=windows

    Sign in to Storage Explorer: https://video2.skills-academy.com/en-us/azure/storage/common/storage-explorer-sign-in

    Please let us know if you have any further queries. I’m happy to assist you further.     

    Please do not forget to "Accept the answer” and “up-vote” wherever the information provided helps you, this can be beneficial to other community members.

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