OneNote: cannot access notebooks (please finish setting up work/school account)

Will Hall 0 Reputation points
2023-12-22T15:33:04.5133333+00:00

My university account gives me access to Office 365 including OneNote, however when I try to access it on my tablet I just get the message "Please finish setting up your work or school account to access your notebooks". When I follow the link to finish setting up my account it just takes me to the office portal which is no use and doesn't tell me how to finish setting up my account.

OneNote
OneNote
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
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  1. Emi Zhang-MSFT 23,426 Reputation points Microsoft Vendor
    2023-12-25T02:26:43.9666667+00:00

    Hi,

    It is recommended that you contact your account administrator to confirm whether the account can be logged in on devices other than your organization.

    Just checking in to see if the information was helpful. Please let us know if you would like further assistance.

    If the response is helpful, please click "Accept Answer" and upvote it.

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