User pin locked

chris bevins 0 Reputation points
2023-12-24T11:57:52.0866667+00:00

Hp laptop windows user login pin failed as security options have been changed

no reset password option

Microsoft Identity Manager
Microsoft Identity Manager
A family of Microsoft products that manage a user's digital identity using identity synchronization, certificate management, and user provisioning.
676 questions
Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
6,479 questions
Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
9,344 questions
Microsoft Intune Security
Microsoft Intune Security
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Security: The precautions taken to guard against crime, attack, sabotage, espionage, or another threat.
399 questions
Microsoft Configuration Manager
0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Reza-Ameri 16,876 Reputation points
    2023-12-24T22:33:09.03+00:00

    Is this device connect to domain?

    Is the user using Microsoft Account or Local Account?

    0 comments
  2. Bhavesh Sharma 0 Reputation points
    2023-12-25T01:31:43.6333333+00:00

    Restart Your Laptop:

    Sometimes, a simple restart can resolve certain issues. Try restarting your laptop and see if the problem persists.

    Use Another Sign-In Option:

    If you have set up other sign-in options such as password or security questions, try using those to log in.

    Safe Mode:

    Restart your laptop in Safe Mode. In Safe Mode, Windows often allows you to log in with a traditional password even if PIN login is failing.

    Offline Password Reset:

    If you have a Microsoft account linked to your Windows login, you might be able to reset your password online. Visit the Microsoft password reset page from another device and follow the instructions.

    System Restore:

    If you have previously created a system restore point, you might be able to restore your system to a point where the PIN was working.

    Contact Support:

    If none of the above works, it might be best to contact HP support for assistance. They can provide guidance based on your specific laptop model and the issue you're facing.

    Remember, these steps might vary slightly depending on your laptop model and the version of Windows you're using. If possible, refer to your laptop's user manual or HP support documentation for model-specific instructions.

    0 comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.