windows 11 version 23h2 comulative update 2024-01 stuck on installing- 25%

Hi,
This usually occurs when windows update services are not running properly on your computer. If you're having an issue updating the computer or is receiving an error code whenever you try to download or install an update.

First thing that you need to do is to run the Windows Update Troubleshooter. The troubleshooter will attempt to identify the issue and will fix it. Please follow the steps on the link below to perform the Update troubleshooter.

https://support.microsoft.com/en-us/windows/win...

Run the update again on your computer and check if the same issue persists.

If the above steps didn't resolve the issue, please perform the below troubleshooting manually on your computer.

First is to create a system restore point on your computer so you can go back to an earlier point in time if in case you need to. Follow the steps on the link below:

https://support.microsoft.com/en-us/windows/cre...

After following the steps, please follow the step below:

1. Open the command prompt as administrator on your computer
2. Type each command below and press enter after each command

net stop wuauserv
net stop bits
net stop cryptsvc
net stop trustedinstaller

You may need to run the command more than ones until you see the message that the service has stopped successfully.
(Note: Make sure that all those command will stop the services otherwise the next command will not work)

3. Type the following commands to clear the Windows Update cache to allow Windows 10 re-download the updates, instead of using the files already downloaded on your system that might be damaged

ren %systemroot%\softwaredistribution softwaredistribution.bak
ren %systemroot%\system32\catroot2 catroot2.bak

(Note: Make sure that those folders will be renamed by running those command)

4. Restart the update services on the computer. On the same command prompt (running as administrator), type each command below and press enter after each command

net start wuauserv
net start bits
net start cryptsvc
net start trustedinstaller
net start appidsvc

5. Perform cleanboot on your computer. A cleanboot starts Windows with a minimal set of drivers and startup programs. This helps eliminate software conflicts that occur when you install a program or an update that may cause issues updating your PC.

Click on the link below and follow the steps in performing cleanboot.

https://support.microsoft.com/en-us/help/929135...

6. Repair and Restore system files to make sure that no system files are causing the issue with your update

Open the command prompt and type each command below. Press enters after each command:

SFC /scannow
DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth

Please disable any 3rd party security software that you have to ensure that those applications are not blocking the installation of updates.

Restart your computer and run the update again.

If the answer is the right solution, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Add comment".

Thank you that did help. If you're on Windows 11, after stopping Windows Update Components above, you may want to delete all the files at this location: C:\Windows\SoftwareDistribution\Download. Then restart the services, before restarting your PC and try to update again. Source: https://www.easeus.com/computer-instruction/how-to-fix-windows-11-23h2-update-failure-in-5-ways.html

The above didn't solve the issue for me, but https://support.microsoft.com/en-us/topic/kb5028997-instructions-to-manually-resize-your-partition-to-install-the-winre-update-400faa27-9343-461c-ada9-24c8229763bf did. :)